1)  Was your telephone call handled promptly and professionally?
Yes     No

2)  Was the sales representative on time and ready to serve you?
Yes     No

3)  Was the sales representative knowledgeable?
Yes     No

4)  Was the service technician that performed the work polite and knowledgeable?
Yes     No

5)  Did the workmanship meet your expectations?
Yes     No

6)  Was the service technician's work area left neat, clean and orderly?
Yes     No

7)  Did the service technician explain the work performed and answer all of your questions to your satisfaction?
Yes     No

8)  Is the heating, ventilation, air conditioning, and/or plumbing service or installation working as expected.
Yes     No

9)  Overall, was the experience of working with Redding’s a good one?
Yes     No

10)  Based on your experience with our company, would you recommend Redding’s to a family member, friend or neighbor?
Yes     No

If you selected "no", please tell us exactly what is concerning you and how we may regain your trust and confidence.

Additional Comments:

Name:
Address:
City:     *State:     *Zip:
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Service/Installation Date:

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