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Customer Feedback

How Did We Do?

Ensuring customer satisfaction is paramount at Redding’s. We continually evaluate how we can better meet your needs and provide top notch service to our customers.

Please feel free to fill out this online feedback form relating to any interaction you’ve had with us. Good or bad, we want to hear it all. The form is as anonymous as you want it to be, so please help us serve you better and give us your comments.

    1) Was your telephone call handled promptly and professionally? YesNo

    2) Was the sales representative on time and ready to serve you? YesNo

    3) Was the sales representative knowledgeable? YesNo

    4) Was the service technician that performed the work polite and knowledgeable? YesNo

    5) Did the workmanship meet your expectations? YesNo

    6) Was the service technician's work area left neat, clean and orderly? YesNo

    7) Did the service technician explain the work performed and answer all of your questions to your satisfaction? YesNo

    8) Is the heating, ventilation, air conditioning, and/or plumbing service or installation working as expected. YesNo

    9) Overall, was the experience of working with Redding's a good one? YesNo

    10) Based on your experience with our company, would you recommend Redding's to a family member, friend or neighbor? YesNo

    If you selected "no", please tell us exactly what is concerning you and how we may regain your trust and confidence:

    Additional comments:

    First Name

    Last Name

    Address

    Service/Installation Date